Important Update for Insurance Patients

New Year 2024 Pre-Authorization Requirement

As we welcome the new year, we at Caring Hands Therapeutic Massage want to ensure that all our patients continue to receive the best possible care without any hassle. Please be aware of the following important updates regarding insurance pre-authorization for 2024:

For New and Existing Insurance Patients:

  • Pre-Authorization Requirement: Starting from the new year 2024, all insurance patients, whether new or existing, are required to obtain pre-authorization for their therapy sessions.
  • Out-of-Pocket Consideration: If you do not have pre-authorization, your session will be considered out-of-pocket. This means you will be responsible for the full payment at the time of your appointment.

For Existing Patients with 2023 Pre-Authorization:

  • Resubmission of Pre-Authorization: For those who obtained pre-authorization in the year 2023, our team will be resubmitting these authorizations during the first week of January 2024.
  • Change in Insurance Carrier: If your insurance carrier has changed, it's crucial to update your information with us. Please fill out the necessary details using the link provided below.
  • Out-of-Pocket Consideration for Appointments: Please note that if your insurance details have changed and we do not receive updated information in time, your appointment may be considered out-of-pocket.

Stay Informed:

We understand that insurance matters can be complex, and we are here to assist you every step of the way. To check the status of your pre-authorization or for any assistance, please contact our office. We are committed to ensuring a seamless process for your therapeutic needs.

Contact Us for Assistance:
Phone: (443) 788-1581

Insurance Submission Form

Thank you for your attention to these important updates. We look forward to continuing to provide you with exceptional care in 2024.

Warm regards,
The Caring Hands Therapeutic Massage Team

commitment to our clients is to provide a clean and safe environment to promote relaxation, stress relief, and pain management


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Specials Available:

Offering 20% discount to any session of any value for new clients.
This offer is not valid with any other promotion.
To show our appreciation we offer $10.00 discount in all sessions for Veterans and Active Duty Military.
Local Law Enforcement and Emergency Personnel we offer $10.00 discount in all sessions, Thank you for serving our community.

We are located at:

207 Ridgely Avenue, Annapolis - MD 21401

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